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Forum Discussion

ssss2e32's avatar
ssss2e32
New member | Level 2
3 years ago

I can only access the Dropbox website when using a VPN; why?

Hello, I have a big problem I can't have acess to your dropbox website. I have a brand new PC with windows 11. And in my old one its works, and to get acess in new one I need VPN.  Error: NET::ERR...
Web
Rich's avatar
Rich
Icon for Super User II rankSuper User II
@ssss2e32  wrote:

... to get acess in new one I need VPN.

Something on your computer or network is likely blocking access to Dropbox. Disable any antivirus or firewall you're running and try again.

ssss2e32's avatar
ssss2e32
New member | Level 2
3 years ago

I have tryed everything, I'm trying for 4 days. Already disabled firewall, antivirus, tryed clean cache, only way is VPN.
Tryed diffrent browsers. I don't know why!

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Hey ssss2e32, sorry to see you're having trouble accessing our website.

     

    Are you able to test if you can access our website when connected to a different network?

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