You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Robbie1
2 years agoHelpful | Level 6
I can no longer open Dropbox from the icon pinned to the taskbar, nor from the .exe in the folder
Starting today, I tried to open Dropbox that is pinned to the taskbar. It wouldn't open. I opened the program folder and double-clicked on the .exe file. It also would not open Dropbox. I uninstalle...
- 2 years ago
Hi Jay, I think I fixed it. The attached photo shows the target path of the icon pinned to taskbar that will not open. Start menu icon had no properties. I then went to the desktop icon that will open the program and replaced the taskbar icon target with the path C:\Users\robch\Dropbox
which will now open the program from the taskbar. The executable icon in the program folder remains as per the attached photo. Should I change the target or just leave it as is? At least I can open and use the program now from the taskbar icon.
Nancy
Dropbox Staff
Hey DOM-1367, I’ve moved your message to this thread, since it looks relevant to the OP. Can you please check the accepted solution here, and let me know if it helps?
DOM-1367
11 months agoNew member | Level 2
I installed DropBox and selected one file to sync but now I want to sync another file - when I click on DropBox I can't see a Preferences option on the menu to add more folders to sync. Very furstrating. Ih and yes the DropBox on the taskbar doesnt work.
- Jay11 months agoDropbox Staff
Hi DOM-1367, are you certain that you're clicking the Dropbox icon in the system tray near the clock, where you then click the avatar on the top right to view the preferences?
- Hannah11 months agoDropbox Staff
Hey ArcanumSolum, sorry to hear about this.
Can you let us know which version of the Dropbox app you're using?
Have you checked Sam's post on this thread?
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!