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I can no longer access Dropbox through Finder on macOS Sequoia 15.0.1.
Did this update by Apple break dropbox? Can no longer access through the finder.
I am having similar trouble: "the application Dropbox cannot be found" . I fixed it before (can't remember how) on Sequoia 15.0.1. Now on 15.1.1. Getting sick of this. Here's the error code:
bn.BUILD_KEY: Dropbox
bn.VERSION: 213.4.4597
bn.constants.WINDOWS_SHELL_EXT_VERSION: 77
bn.is_frozen: True
machine_id: 294fb9d7-e136-5bb3-8809-1258c8ec1f53
pid: 2577
ppid: 1
uid: 501
user_info: pwd.struct_passwd(pw_name='catharine', pw_passwd='********', pw_uid=501, pw_gid=20, pw_gecos='Catharine Gibson', pw_dir='/Users/catharine', pw_shell='/bin/bash')
effective_user_info: pwd.struct_passwd(pw_name='catharine', pw_passwd='********', pw_uid=501, pw_gid=20, pw_gecos='Catharine Gibson', pw_dir='/Users/catharine', pw_shell='/bin/bash')
euid: 501
gid: 20
egid: 20
group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root'])
effective_group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root'])
DYLD_LIBRARY_PATH: None
cwd: '/'
real_path='/'
mode=0o40755 uid=0 gid=0
parent mode=0o40755 uid=0 gid=0
HOME: '/Users/catharine'
appdata: '/Users/catharine/.dropbox/instance1'
real_path='/Users/catharine/.dropbox/instance1'
mode=0o40700 uid=501 gid=20
parent mode=0o40700 uid=501 gid=20
dropbox_path: '/Users/catharine/Library/CloudStorage/Dropbox'
real_path='/Users/catharine/Library/CloudStorage/Dropbox'
mode=0o40700 uid=501 gid=20
parent mode=0o40755 uid=501 gid=20
sys_executable: '/Applications/Dropbox.app/Contents/MacOS/Dropbox'
real_path='/Applications/Dropbox.app/Contents/MacOS/Dropbox'
mode=0o100755 uid=501 gid=20
parent mode=0o40755 uid=501 gid=20
trace.__file__: '/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
real_path='/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
not found
parent not found
tempdir: '/var/folders/9x/cfnkz9tj5jd1_hy42m_0vl5m0000gn/T'
real_path='/private/var/folders/9x/cfnkz9tj5jd1_hy42m_0vl5m0000gn/T'
mode=0o40700 uid=501 gid=20
parent mode=0o40755 uid=501 gid=20
Traceback (most recent call last):
File "desktop/dropbox/client/main.py", line 5911, in _setup_root_for_account
File "desktop/dropbox/client/main.py", line 6140, in _get_root_for_account
File "desktop/dropbox/sync_root/helpers.py", line 523, in get_root_for_account
File "desktop/dropbox/foundation/futures/basic.py", line 874, in result
File "../mac_arm64_dropbox_virtual_env/lib/python3.8/threading.py", line 890, in _bootstrap
File "../mac_arm64_dropbox_virtual_env/lib/python3.8/threading.py", line 932, in _bootstrap_inner
File "desktop/dropbox/db_thread.py", line 96, in run
File "<string>", line 1, in _x__db_thread__sleep_thread
File "desktop/dropbox/db_thread.py", line 36, in set_name_and_run
File "../mac_arm64_dropbox_virtual_env/lib/python3.8/threading.py", line 870, in run
File "desktop/dropbox/foundation/runtime/__init__.py", line 676, in decorated
File "desktop/dropbox/foundation/futures/sleep/__init__.py", line 163, in _run
File "desktop/dropbox/foundation/futures/basic.py", line 704, in set_result
File "desktop/dropbox/foundation/futures/basic.py", line 667, in _on_post
File "desktop/dropbox/foundation/futures/basic.py", line 1050, in _stage1
File "desktop/dropbox/foundation/futures/basic.py", line 421, in _then_callback
File "desktop/dropbox/foundation/futures/helpers.py", line 436, in <lambda>
File "desktop/dropbox/sync_root/handlers/macos/file_provider.py", line 1043, in _get_mount_path
dropbox.mac.internal.MacError: [Errno 4097] Error Domain=NSCocoaErrorDomain Code=4097 "connection to service named com.apple.FileProvider" UserInfo={NSDebugDescription=connection to service named com.apple.FileProvider}
- Hannah
Dropbox Staff
Sorry to hear about this, catharinet.
Is this what you see when you try to open the Dropbox folder in your Finder? Or if not, when are you getting this error?
Also, do you have a small Dropbox icon in your menu bar? And what do you see when you hover over it with your cursor?
