You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
dcross
2 months agoExplorer | Level 4
I can no longer access Dropbox through Finder on macOS Sequoia 15.0.1.
Did this update by Apple break dropbox? Can no longer access through the finder.
Tamauro
New member | Level 2
I'm using macOS Sequoia 15.0.1 and I'm also experiencing issues. Things are definitely not working like they used to.
DBX_Pedro
31 days agoCommunity Manager
Hi Tamauro,
Thanks for reaching out to us. We are sorry to hear you are experiencing some issues with this.
Can you please also confirm if the firewall is active at the moment?
Is it ok to reach you in the email linked to this account?
- bartread9 days agoNew member | Level 1
Hi there,
I'm having a similar problem. In my case:
- The Dropbox app is running and syncing, however
- Dropbox is no longer visible in Finder and the only way I can get to Dropbox is via the app
This has happened after I recently upgraded to macOS Sequoia 15.1 on my M3 Macbook Pro. Firewall is active. Dropbox client version is 212.4.5767.
Can you advise how to get Dropbox back into Finder, please?Many thanks,
Bart
- Megan9 days agoDropbox Staff
Hi bartread - sorry to hear you're having issues with this.
Could you please double check the version of the app that you're using? I'm asking because we're currently on either 212.3.5724 which is the Beta one, or the 211.4.6008 which is our stable version.
Also, can you take a look at the app's preferences and let us know your Dropbox folder's location as shown in the sync tab?
Did you try reinstalling the app since you first noticed this by the way?
Let us know and we'll take it from there!
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!