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Forum Discussion
I can no longer access Dropbox through Finder on macOS Sequoia 15.0.1.
Did this update by Apple break dropbox? Can no longer access through the finder.
DBX_Pedro
Community Manager
Community ManagerHi dcross,
Thanks for reaching out. Welcome to our community.
We have users using the Mac OS Sequoia. What is the error message you are receiving at the moment?
We can take it from there.
there is no error message - just the folders / file names in dropbox are not showing up when searched for in finder
I am also not able to use my Dropbox desktop app. When trying to access, the message is 'The application "Dropbox.app" can't be opened'. I also cannot locate this app in the app store on my MacBook, so it cannot be reinstalled. It was migrated to a new Mac that had Sonoma 15 already installed.
- DBX_Pedro
Hi djfriend,
Thanks for getting in touch.
Could you share with us a screenshot of the error message?
Also, is the firewall enabled? In some cases, we had to work around this issue.
Once we have that information, we can go from there.The firewall is inactive, and when trying to launch the Dropbox app I receive the message 'The application "Dropbox.app" can't be opened.' The sync to my hard drive does not work.
