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Forum Discussion

Dibrom's avatar
Dibrom
Helpful | Level 7
3 years ago

How to permanently stop the auto-backup of USB connected temp drives (W7)

How can I permanently configure DropBox to NOT try and backup every single USB drive I connect to the computer and thus depositing its little .dropbox.device file into the root folder without permiss...
Desktop
Setting up the apps
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
Hi Dibrom, I hope you're doing well! 

If you open your app's Preferences, and then click the Backups tab, do you see the settings there? 

If you don't want to set-up the new feature, you should click on 'Don't ask me again' and then 'Not now'. 

Thanks!
Dibrom's avatar
Dibrom
Helpful | Level 7
3 years ago

[quote]If you open your app's Preferences, and then click the Backups tab, do you see the settings there?[/quote]

Yes

 

[quote]If you don't want to set-up the new feature, you should click on 'Don't ask me again' and then 'Not now'.[/quote]

and therein lies the problem. There is no option of "Don't ask me again" neither outside nor inside the Backups tab. Nowhere.

 

 

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago
    Hey Dibrom, thanks for the screenshots! 

    Since you've unchecked the "external drive backups" box, do you still receive the message when connecting a drive? 
    • Dibrom's avatar
      Dibrom
      Helpful | Level 7
      3 years ago

      No  I don't, but that's not what is causing problems. Whenever a portable USB drive is connected (of which I have a very great many), Dropbox looks at it immediately upon connection and deposits its little .dropbox.device configuration analysis file into the root directory which sometimes causes file system corruption forcing a file system check to clear the lost chains that result. This is highly annoying, unnecessary and irritating. I want it to stop doing this so it doesn't permanently damage my drives.

      • Dibrom's avatar
        Dibrom
        Helpful | Level 7
        3 years ago

        Do I presume from the lack of response that Dropbox know about this annoying behaviour with USB connected drives and have no intention of allowing it to be stopped?

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