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Forum Discussion
gordon451
7 months agoHelpful | Level 6
How to delete old Dropbox Update Logs
Every so often Dropbox updates itself, which is good, mostly. It also makes a log of its updates, which is good, mostly.
Unfortunately, I now have 1,994 old update logs on my C: drive, dating ...
- 7 months ago
gordon451 wrote:
...listed as the owner for the Program Data > Dropbox > Update > Log folder chain. However, i am NOT the owner of any of the current log files.
Change the owner of one of the folders above the logs to yourself (effectively not changing it at all) and set the option to replace the owner on all objects below.
Hannah
Dropbox Staff
Hi there, gordon451, thanks for your post!
Would you mind sending us a screenshot of the message you see about the owner, so we can have a visual?
Thanks in advance.
gordon451
7 months agoHelpful | Level 6
Thanks for getting back to me Hannah.
Screenshots:
Need Admin Permission
Unable to display Current Owner
Select User or Group
FWIW, I'm using Win7SP1 with a load of vcredists and late-ish .NET
PS: Shared links removed for security purposes per the Community's Guidelines]
- Walter7 months agoDropbox Staff
Hey gordon451 - sorry to jump in here, but could you attach the screenshots to your reply through the camera icon (insert photo) within your reply's box instead of sending us shared links to them?
I'm also removing your shared links for security purposes, to avoid traffic/bandwidth issues etc.
Also, did you install the Dropbox desktop app with admin privileges on your computer in the first place and are you logged in with admin rights when you try to do this?
- gordon4517 months agoHelpful | Level 6
Ah sorry 'bout the exposed links Walter. On another forum I was having problems getting the thumbnails to work, and simply listing the share link worked perfectly. However, when in Dropbox do as Dropbox... 🙂
Anyhoo, I actually cannot remember if I installed as Admin or not. I've had this setup since 2012, so... I'm pretty sure I would have installed as Admin, coming off of Win2K. Maybe. I am in Admin when I try to delete the excess logs, purely by habit now.
I should mention I have SuRun installed, but it should not be active in Admin, only in my LUA.
- gordon4517 months agoHelpful | Level 6
Hi Walter - After some digging, yes I did install directly from my LUA, and my LUA user is listed as the owner for the Program Data > Dropbox > Update > Log folder chain. However, i am NOT the owner of any of the current log files.
While I am the owner of the folder chain, for some reason all I have for permissions is something in "Special Permissions".
- Rich7 months agoSuper User II
gordon451 wrote:
...listed as the owner for the Program Data > Dropbox > Update > Log folder chain. However, i am NOT the owner of any of the current log files.
Change the owner of one of the folders above the logs to yourself (effectively not changing it at all) and set the option to replace the owner on all objects below.
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