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Forum Discussion

gordon451's avatar
gordon451
Helpful | Level 6
7 months ago

How to delete old Dropbox Update Logs

Every so often Dropbox updates itself, which is good, mostly.  It also makes a log of its updates, which is good, mostly.   Unfortunately, I now have 1,994 old update logs on my C: drive, dating ...
Delete
Desktop
Updating
  • Rich's avatar
    Rich
    7 months ago
    gordon451 wrote:

    ...listed as the owner for the Program Data > Dropbox > Update > Log folder chain.  However, i am NOT the owner of any of the current log files.

    Change the owner of one of the folders above the logs to yourself (effectively not changing it at all) and set the option to replace the owner on all objects below.

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
7 months ago

Hi there, gordon451, thanks for your post!

 

Would you mind sending us a screenshot of the message you see about the owner, so we can have a visual?

 

Thanks in advance.

  • gordon451's avatar
    gordon451
    Helpful | Level 6
    7 months ago

    Thanks for getting back to me Hannah.

     

    Screenshots:

    Need Admin Permission

     

    Unable to display Current Owner

     

    Select User or Group

     

    FWIW, I'm using Win7SP1 with a load of vcredists and late-ish .NET

     

    PS: Shared links removed for security purposes per the Community's Guidelines]

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      7 months ago

      Hey gordon451 - sorry to jump in here, but could you attach the screenshots to your reply through the camera icon (insert photo) within your reply's box instead of sending us shared links to them? 

       

      I'm also removing your shared links for security purposes, to avoid traffic/bandwidth issues etc. 

       

      Also, did you install the Dropbox desktop app with admin privileges on your computer in the first place and are you logged in with admin rights when you try to do this? 

      • gordon451's avatar
        gordon451
        Helpful | Level 6
        7 months ago

        Ah sorry 'bout the exposed links Walter.  On another forum I was having problems getting the thumbnails to work, and simply listing the share link worked perfectly.  However, when in Dropbox do as Dropbox... 🙂

         

        Anyhoo, I actually cannot remember if I installed as Admin or not.  I've had this setup since 2012, so...  I'm pretty sure I would have installed as Admin, coming off of Win2K.  Maybe.  I am in Admin when I try to delete the excess logs, purely by habit now.

         

        I should mention I have SuRun installed, but it should not be active in Admin, only in my LUA.

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