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Forum Discussion

ctyrider's avatar
ctyrider
Explorer | Level 3
21 days ago

How can I have my Dropbox folder on an external drive with macOS on File Provider?

What is the deal with External drive support for Dropbox for macOS on File Provider, as described in this article?   https://help.dropbox.com/installs/mac-external-drive-support   I am on the...
Desktop
Dropbox Backup
Mac
Setting up the apps
ctyrider's avatar
ctyrider
Explorer | Level 3
Walter wrote:

Hey ctyrider- could you try the offline installer of the latest stable version of the app from this page directly and let us know how it goes? 

I am already on the latest stable version, and I've tried the latest Beta build as well, none of this works.

 

Is there anyone here with some actual knowledge on how this feature is supposed to work, and why it doesn't work?

DBX_Pedro's avatar
DBX_Pedro
Icon for Community Manager rankCommunity Manager
12 days ago

Hi ctyrider,

 

Just checking in to see if everything is up and running on your end.

 

Can you let us know if you can access it now?

 

Thanks.

  • ctyrider's avatar
    ctyrider
    Explorer | Level 3
    11 days ago

    Looks like Dropbox changed some backend setting on my account, where this feature is now working.   I can now see external disk showing up in Dropbox Folder Location dropdown, which I never saw earlier:

     

    And I am still in File Provider mode after completing the data move.  This works on latest Stable Build 211.4.6008 version:

     

    This definitely appears to be something that Dropbox enables per-account.   Out of curiosity, I tried it with a different Dropbox account, and it goes back to the old behavior, where external drive no longer appears in Dropbox Folder Location dropdown.

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      11 days ago

      Thanks for the update here, ctyrider!

       

      I'm glad to see that the feature now works.

       

      If you need anything else, don't hesitate to let us know. 🙂

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