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Forum Discussion

Fabio C.'s avatar
Fabio C.
New member | Level 2
2 months ago

How can I connect an existing Dropbox folder to my new Windows desktop app?

I've tried many time, but I just not able to sync my Dropbox Folder over a new Windows (and Dropbox) installation in my PC in a preexistent hard drive with my Dropbox Folder.  So, I have to downl...
desktop
sync
Windows
  • Nancy's avatar
    Nancy
    2 months ago

    Thanks for posting on our forum, Fabio C.!

    To make sure I got it right, you’d like to connect your desktop app to your old Dropbox folder, so that it doesn’t re-download all your files from scratch. Correct?

    While signing in to the desktop app, and right before seeing the option to open your Dropbox folder, can you see an “Advanced Settings” link? If yes, please click there and choose the location of the old Dropbox folder on your computer. 

    To avoid any potential errors, you'll need to select the parent folder where the existing Dropbox folder currently resides. For example, if you have your Dropbox folder in the path "D:\OtherDrive\Folder\Dropbox" you'll want to select the folder "D:\OtherDrive\Folder".

    Let me know if that works for you, or if I’ve misunderstood something.

Fabio C.'s avatar
Fabio C.
New member | Level 2

Thanks a lot. I have to tell you: The App doesn't have a good UX, but after your help, I've been in this bottle neck for months... ☹️ 

Thanks again for your kindly attention.

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
2 months ago

It was my pleasure, Fabio C., don’t mention it. If you need something else, I’ll be right here.

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