We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Tonster1970
7 months agoHelpful | Level 5
Having my personal and business account on the same MacBook pro computer.
Hello, since I bought my new computer, I am not able to have both my personal (basic) and business account on the same computer. I am not sure how to link both accounts to the same device and make it...
- 7 months ago
Hello Mark, thanks for you assistance, but I finally figured it out. I believe it's what you intended me to do all along. I had been clicking on the dropbox app in my App folder and tried everything to access my preferences/account to log into my personal account. It didn't work, then I saw the dropbox icon on the upper right of my computer screen, next to the computer battery and wifi indicator. I clicked on it, which opened a window. I then clicked on my initials icon at upper right, which allowed me to "access and manage your Dropbox settings". From there I clicked on Preferences ---> Account, and was able to log into my personal account. Both my personal and business account now appears on my finder sidebar. Thanks a million!
Mark
7 months agoSuper User II
Are both still showing as linked at www.dropbox.com/home ?
If you add a file to your personal account does it show online and online where you can see the business one if you toggle between them?
- Tonster19707 months agoHelpful | Level 5
Hello, yes, they are linked and I have no problems toggling between the two when online at the dropbox website. I like to work off of my mac desktop, and cannot seem to get my personal account onto it. When i installed the app, I selected my professional account to be visible/accessible, but after that I see now allowance for my personal dropbox account. In my old computer, they're both up and running on my desktop. When I check Dropbox security, I see two computers registered for my professional account, but only one computer (the new one) for my personal account.
- Mark7 months agoSuper User II
Have you opened the preferences menu of the Mac app and clicked on to 'Account' and signed in on the personal one?
- Tonster19707 months agoHelpful | Level 5
I thought of that. When I click on to the dropbox app on my macbook pro, it just takes me directly to the finder window for my business dropbox folder. There are no app features that i see anywhere to open the dropbox account to log into my personal dropbox.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!