You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Robert Grant's avatar
Robert Grant
Explorer | Level 3
2 years ago

Have new android phone and cannot access my existing account. No icon on home page.

Cannot get DB icon to appear on home page

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff

    Hi Robert Grant, welcome to our Community! 

     

    In order for you to be able to access your Dropbox account, you'd need to access your phone's relevant app store, since it's a new device and download the app there.

     

    Have you tried that? Do you have any issues when trying to log into the account? 

     

    Keep me posted!