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Forum Discussion
Folders and Files not showing properly
Everytime our team opening a Folder, it doesn't show the Folders inside the first folder that we are trying to open, instead it shows all the files that should be on each folders. But if you click on...
Jay
Dropbox Staff
Dropbox StaffHi Ody1, thanks for bringing this to our attention.
Could you clarify exactly what you're doing when trying to open the folder?
Is this after you performed a search for a file or folder, or in general?
This will help me to assist further!
This happens after searching a folder/file.
Thanks for your response
- Jay
Are you specifically clicking the folder (written in grey) in the search result, or the file?
Here's some example everytime we search for a folder. So inside this RoundCTR folder, there's another folder, but it doesn't show that way.
So we need to click "x" on search bar, and click the RoundCTR (example) folder again.
This should be the one we're looking for.
- Jay
Just to check, has this behavior changed recently on the Dropbox site for you?
If so, what was the previous behavior?
