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Forum Discussion
Files aren't downloading as available offline
Hi,
I have recently purchased a new PC, and on downloading the Dropbox installer and running it I no longer have the option that was there before of having everything offline.
I un-installed and ...
Hi Jay,
I am currently having to select the whole Dropbox folder and choose "Make available offline" every day because it seems that every file that gets added by a team member is defaulting to being online only.
There's no issue with them appearing on the Dropbox website. There never has been. I just need every file that is added to Dropbox to be downloaded and stored on my PC
Regards,
Francis
Jay
Dropbox Staff
Dropbox StaffDo you have any options in the Dropbox desktop application preferences for the files to be available offline?
This is the only option I have, and it is set to "Available offline" for new files. It's quite strange though, as if I create a new file it is indeed available offline. When some other team members create new files they are only available online, and with some members I get them as being available offline.
I am looking at it more this end to see if I can find out why this is the case.
- Jay
Just for clarification, when you say when other team members create files and they're online-only, are you referring to the file status on their machines, or own your own?
Are these only occurring in shared folders with those users?
They are appearing on my PC as online only.
Just for clarification, all key folders in Dropbox have me as the owner, as these files get backed up to a NAS drive daily, purely as a belt and braces approach to backing up our company data.
What I think the problem might be is when team members who are set to have the whole of Dropbox set to "Online only" create files they become "Online only" for me as well. Other members who are "Available offline", when they create files I believe I might be getting them as "Available offline".
So, I think whether I get them online/offline depends on the status of who created them, which I don't think used to happen.
Like I say, I am conducting some tests myself.
