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Forum Discussion
Francis L.4
3 years agoExplorer | Level 4
Files aren't downloading as available offline
Hi,
I have recently purchased a new PC, and on downloading the Dropbox installer and running it I no longer have the option that was there before of having everything offline.
I un-installed and ...
Jay
3 years agoDropbox Staff
Hi Francis L.4, thanks for bringing this to our attention.
If you right click the entire Dropbox folder itself and choose the option to Available Offline, does this help with new files and folders appearing on the site downloading as normal?
This will help me to assist further!
- Francis L.43 years agoExplorer | Level 4
Hi Jay,
I am currently having to select the whole Dropbox folder and choose "Make available offline" every day because it seems that every file that gets added by a team member is defaulting to being online only.
There's no issue with them appearing on the Dropbox website. There never has been. I just need every file that is added to Dropbox to be downloaded and stored on my PC
Regards,
Francis
- Jay3 years agoDropbox Staff
Do you have any options in the Dropbox desktop application preferences for the files to be available offline?
- Francis L.43 years agoExplorer | Level 4
This is the only option I have, and it is set to "Available offline" for new files. It's quite strange though, as if I create a new file it is indeed available offline. When some other team members create new files they are only available online, and with some members I get them as being available offline.
I am looking at it more this end to see if I can find out why this is the case.
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