Every hour I get a popup that says :Dropbox MacUpdate quit unexpectedly

Hi Jay,

Then I don't know what you mean by the LOCATIONS section.  I don't see anything with the name "LOCATIONS".

I assumed it was in FINDER as you suggested.  So when I clicked FINDER, that window came up that I sent you.  And in the left side of that window

is the list of all the items, DESKTOP, DOWNLOADS, MACKINTOSH HARDRIVE, AND DROPBOX with a folder icon.  So I assumed that was the LOCATIONS and that was the DROPBOX FOLDER since that is where you said it would be.  If that screenshot I sent is not the LOCATIONS area, where is it?  I've answered about 20 requests from you and HANNAH to look for this and that, and unfortunately its not getting anywhere, maybe because I have a MAC and you have PC's? Does the drobox staff have the ability to take control of my screen & find it for me?

Thanks 

JIm

OK Jay, I apologize, I missed it.  Delete my last e-mail.   I have now seen in that window I sent you, the name LOCATIONS and in that was the dropbox folder with the dropbox icon.  I stand corrected.  Now I clicked on that dropbox icon , and in the window window and there are all the dropbox files from many years ago, when other people sent me them in dropbox..  But I don't know what 'sync' is or what a 'sync icon' looks like.  So here is the screenshot of the files in dropbox.  Do you see a sync icon anywhere?  

There don't seem to be any sync icons, meaning that Dropbox desktop application isn't running or syncing. 

Please could you attach a screenshot showing what you see when you click the Dropbox desktop application icon near the clock in the menu bar.

Here it  is

Thanks for the screenshot, Dragonboy4712!

Can you please right click on one of your files within the local Dropbox folder, and select the “Make online-only” option, if that’s available? Are you seeing a small cloud icon next to this file afterwards? You can also send us one more screenshot of what shows, if you prefer.

I have a Mac mouse that does not have a left and right side, just one solid Mouse

I could not see a 'Make On-line only' option anywhere.

Why did you want me to click on that option anyway.  What was your thought about how that would help?

The dropbox staff has been asking me do do this and that with no explanation as to how that would help.  So far nothing has.

I've also asked before what a sync icon looks like and what does it mean, but no response yet.

In order to right click on a Mac device, you can press the control key from your keyboard and click on your files directly at the same time; this should have the same effect as right clicking. 

Also, I can see that Jay has sent you a link with all the syncing icons for Mac here.