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Forum Discussion
Dropbox will no longer support MAC OS10.12 in June. How will this affect my other device?
I use Dropbox on a Dell laptop running Windows 10 and on a Mac running MAC OS10.12. Dropbox will no longer support MAC OS10.12 in June. How will this affect my ability to use Dropbox on my Dell lapto...
Hey MWoodsMusic, thanks for joining the discussion here.
I'm afraid that there's no other option apart from upgrading your computer's OS to a supported desktop environment.
in addition, you should be able to access your Dropbox account and files normally through a web browser.
I wish I had a better answer than this, Mike.
Rich
Super User II
Super User II
stevebb wrote:
How will this affect my ability to use Dropbox on my Dell laptop
It won't affect your Dell at all. Windows 10 is still fully supported.
Will Dropbox no longer support MacOS 10.12.6 as well? Or just 10.12?
Thanks
- Megan
Dropbox Staff
Hi rebnj, I hope you're doing well, and I apologize for any confusion this may have caused.
As of June 27th 2023, the Dropbox desktop app will no longer work on any Mac device running macOS 10.12 or older.
Please note that your data in Dropbox is safe, but you will not be able to access it through the Dropbox desktop app unless you update to a supported operating system.I hope this clarifies!
So what does this actually mean for us business clients who pay you a monthly fee and have been doing so for years?
I don't use the app, I have files synced in Finder. Are you telling me I can no longer drop a file into the folder in Finder to sync something?
"Just upgrade your operating system." This is not an actual solution. We use 10.12 because business specific programs can not run on OSs higher than that. My machine works perfectly fine in all regards but because Dropbox has made this stupid decision to cancel support we are going to be stuck. Your solution is for paid clients to shell out $1000s of dollars every few years to buy new Macs when there is nothing wrong with the older ones, which will screw up currently working programs and workflows, just to keep using your app!? Are you serious?
The same problem here. Year signin the app and now I can't use anymore. Do I have to through my mac away???
Will I be able to access Dropbox.com on my MAC with MAC OS 10.12 using Google Chrome as my default browser?
I understand that but if macOS 10.12.6 is newer than 10.12, wouldn't my data still be supported?
If not, then would I have to use the Dropbox web version to work on my documents?
Thanks
- Megan
Hey all, thanks for posting here!
You can always use our website, no matter what.
We regularly release new versions of the Dropbox desktop app with additional features, better performance, and security enhancements, and these are not always compatible with older systems.
Apple stopped providing security updates to macOS 10.12 in 2019. We are ending our support of the Dropbox desktop app for these operating systems to keep our product offerings in-line.
If you need anything else, let me know!
