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Forum Discussion

Nicho52's avatar
Nicho52
New member | Level 2
6 months ago

Dropbox 'update' pop-up will not go away.

Dropbox pop up will not go away and pops up multiple times constantly regardless of 'yes' or 'no'. Driving me nuts!
How do I get rid please?

desktop
Web
  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    6 months ago

    Hi Nicho52, I hope you're doing well!

     

    Would you mind clarifying the pop-up you're referring to? Does it appear on our website, or when you're using our app? 

     

    Even better, feel free to send me a screenshot, in order for me to have a visual of this. 

     

    Keep me posted, and we'll take it from there!

  • alice_dropbox's avatar
    alice_dropbox
    Icon for Dropbox Product Manager rankDropbox Product Manager
    3 months ago

    Hi Nicho52!

    My name is Alice and I'm working on improving notifications at Dropbox. We would love to chat with you more on this topic because we think your experience can help us improve notifications at Dropbox. We are hoping to schedule a 30-minute video session via Zoom video-conferencing next week! If you’re interested in speaking with our team, take our short survey so we can learn a bit more about you. A member of our team will review your answers and contact you directly if you’re a fit for our study.
     
    If you are selected, you will receive a $50 virtual gift card of choice (Amazon, Bank Deposit, Charity donation, etc.) upon completion as a thank you for their time.
     
    Please note, space is limited and not everyone who applies will be selected.

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