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Forum Discussion

cme2's avatar
cme2
Helpful | Level 6
2 years ago

Dropbox unexpectedly quit on Mac

I'm receiving a message Dropboxb unexpectedly quit and even after a restart of Dropbox the app does not open. If I try to manually open the App it opens, tries to sync fails, and then restarts. MacOS...
desktop
Error Messages
Mac
  • cme2's avatar
    cme2
    2 years ago

    I manually installed 168.2.466 and the app seems stable now. 

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff

Welcome back to the forum, cme2!

 

Did you start having this issue after an update on your device/Dropbox app perhaps? 

 

What’s the current app version that your Dropbox app is running?

 

Let me know, and we’ll take it from there.

cme2's avatar
cme2
Helpful | Level 6
2 years ago

I manually installed 168.2.466 and the app seems stable now. 

  • rmundell's avatar
    rmundell
    Helpful | Level 6
    2 years ago

    How do you do that if Dropbox wont stay open? I have the same problem.

     

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hey rmundell, could you clarify the version of the Dropbox desktop app installed on your computer at the moment and your computer's OS version?

      • rmundell's avatar
        rmundell
        Helpful | Level 6
        2 years ago

        my Macbook is using ventura 13.4.1. The dropbox version is181.4.5678

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