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Forum Discussion

H_dropver's avatar
H_dropver
Explorer | Level 3
3 years ago

Dropbox Passwords remains blank.

Recently I upgraded to windows 8.1 I added Dropbox passwords to chrome and I logged in but without asking for recovery words it just showed this.     I deleted and reinstalled Dropbox ...
Dropbox Passwords
Setting up the apps
Web
  • Walter's avatar
    Walter
    3 years ago

    Hey H_dropver, sorry to jump in, but can you clear your browser's cache and try again? 


    Apart from that, make sure to update your Chrome to the latest version and if the issue persists, try another browser as well. 

     

    If you happen to be on the Basic plan, note that you can use Dropbox Passwords on up to 3 devices. 

H_dropver's avatar
H_dropver
Explorer | Level 3

This happened on google chrome

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Hey H_dropver, sorry to jump in, but can you clear your browser's cache and try again? 


Apart from that, make sure to update your Chrome to the latest version and if the issue persists, try another browser as well. 

 

If you happen to be on the Basic plan, note that you can use Dropbox Passwords on up to 3 devices. 

  • H_dropver's avatar
    H_dropver
    Explorer | Level 3
    3 years ago

    Thank you it worked

     

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