You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Jialei_D's avatar
Jialei_D
Helpful | Level 5
5 years ago

Dropbox password chrome extension doesn't work on Chrome Canary

Even I have installed Dropbox password desktop client mulitply times, the Dropbox password extension I installed on Chrome Canary is not able to function.   Mac OS.
desktop
Dropbox Passwords
Setting up the apps
Web
  • Lusil's avatar
    Lusil
    5 years ago

    Hello there Jialei_D, thanks for checking in with us. 

     

    Out of curiosity, are you able to run the browser extension on a stable version of Chrome, or another browser? 

     

    Keep me posted!

Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff

Hello there Jialei_D, thanks for checking in with us. 

 

Out of curiosity, are you able to run the browser extension on a stable version of Chrome, or another browser? 

 

Keep me posted!

Jialei_D's avatar
Jialei_D
Helpful | Level 5
5 years ago

Lusil 

 

Thanks for the reply.

 

Just downloaded the stable version of Chrome. It seems to work fine.

  • Lusil's avatar
    Lusil
    Icon for Dropbox Staff rankDropbox Staff
    5 years ago

    Good to hear, Jialei_D! 

     

    If there's anything else we can help with, just give us another shout. 

     

    Thanks again!

    • mmerle's avatar
      mmerle
      Explorer | Level 4
      5 years ago

      Not sure why this is marked as solved. This is not a real solution. We would like chrome canary support, every other chrome extension I have installed works in chrome canary except for dropbox passwords.

      • Jialei_D's avatar
        Jialei_D
        Helpful | Level 5
        5 years ago

        Completely agree.

    • Jialei_D's avatar
      Jialei_D
      Helpful | Level 5
      5 years ago

      @Lusil 

       

      Thanks for the reply.

       

      Please change the descripton of the Dropbox password extension on Chrome Store. If it doesnt work on Chrome Canary, it should not allowed to be installed on Chrome Canary. Then I probabaly would not try it and wasted my time.

       

      Thanks.

       

       

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!