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Forum Discussion
Purdo79
7 years agoExplorer | Level 4
Dropbox needs access to my storage to view PDF email attachment
I have Dropbox on android, and everytime I open an email with an attachment it always says, 'to veiw this document Dropbox needs access to your storage'. All permissions are granted but I can't acces...
- 7 years agoHey again, Purdo79.I think I’m still missing something here. If your email contains a PDF attachment, you should be able to download/view it using your device’s PDF viewer/editor. Dropbox is not involved in this process.Are you perhaps being sent a Dropbox shared link to the PDF file?Cheers
Purdo79
Explorer | Level 4
When someone sends me an email, for example my insurance company, they attach my documents as a pdf, I try to open pdf, and I get a box appear on my screen that says, to preview this document, Dropbox needs access to your storage.
Sanchez
7 years agoDropbox Staff
Hey again, Purdo79.
I think I’m still missing something here. If your email contains a PDF attachment, you should be able to download/view it using your device’s PDF viewer/editor. Dropbox is not involved in this process.
Are you perhaps being sent a Dropbox shared link to the PDF file?
Cheers
- Machine797 years agoNew member | Level 2Not doing anything with drop box but all pdf on my android gives that same msg. Dropbox needs acess
- Pearlie7 years agoNew member | Level 2
Did you ever get this figured out? I’m having the same problem.
- Xxxxxxxxxx-x7 years agoNew member | Level 2Hi - I have the same problem. No link involved. What do you propose to do or who can help?
- Hannelieo7 years agoNew member | Level 2I also have the same problem. Can't open any pdf folder at all. No Dropbox links involved.
- Purdo797 years agoExplorer | Level 4I found that after downloading attachments and getting Dropbox message, I open Dropbox, tap the + symbol bottom right of screen, then selecting documents, tap upload and then you can view in Dropbox
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