You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
fssbob
2 years agoCollaborator | Level 10
Dropbox Migration to a New Mac With the New Cloud Storage Setup
On my primary computer, I keep all Dropbox files in offline mode. I've updated to the new Dropbox setup that places the Dropbox folder in ~/Library/CloudStorage. I'm wondering what will happe...
- 2 years ago
Got it! Thanks--that makes sense.
Can I suggest that your development people review this and see if it's possible to update the Dropbox application at some point in the future so these steps are no longer necessary. The way things worked BEFORE the current change was simpler and less time-and-bandwidth consuming: You just had to run the standard Apple migration, and and then connect the new computer to your Dropbox account (no reinstallation necessary). At that point Dropbox would update its indexing without requiring re-download of the Dropbox contents.
Jay
2 years agoDropbox Staff
Hi fssbob, thanks for messaging the Community.
To prevent any unexpected behavior, we'd recommend allowing the Dropbox desktop application to sync the files from the site directly when migrating to a new Mac.
If you have any further queries, feel free to message back.
- fssbob2 years agoCollaborator | Level 10
So what would be the steps? The standard Apple migration process will copy both the configured Dropbox application and ~/Library/CloudStorage/Dropbox (along with its contents) onto the new Mac. Can you list the exact steps I need to follow after that.
Thanks.
- Jay2 years agoDropbox Staff
My recommendation would be to not migrate the Dropbox app, or the Dropbox folder itself, since that usually causes permission issues even today on the older version.
On the new Mac, you can reinstall the app from the site, sign into the app, and then let the files sync down from the site.
- fssbob2 years agoCollaborator | Level 10
I don't think the Apple migration program lets you choose which apps and docs to migrate--I think it's all or nothing. I wouldn't want to sacrifice all my other apps and docs just to keep Dropbox from migrating.
This was easily handled with the older version just by letting Dropbox reindex the Dropbox folder.
Given how universal a problem this is, I think it might be useful for someone from Dropbox to work with it and create a help article or blog post on how to handle it after Apple's standard migration.
Thanks.
- Artsi012532 years agoHelpful | Level 5Yes thanks
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!