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Forum Discussion
Batata1
2 years agoExplorer | Level 3
DropBox is stuck at the “Set Up Dropbox” screen when installing
After installing and Sign-In the Dropbox desktop app, the program gets stuck in the “Set Up Dropbox” screen. It's on my Macbook (Late 2009 13.3" OS 10.13.3).
I have installed and signed in seve...
- 2 years ago
Hi,
Oh my, the mistake i've done was just stupid)
When the installation offered me to upgrade plan or sign out of paid services, i pressed cancel instead of "sign out paid services". I think you guys need to close window after that, because it just stacks on the Setup screen.Thank you anyway!)
Walter
Dropbox Staff
Hey burunduk, sorry to her about this.
Have you by any chance attempted a clean, advanced reinstall yet?
If you did and the issue persists, please send us a screenshot so that we can have a visual too.
burunduk
2 years agoNew member | Level 2
Hi,
Oh my, the mistake i've done was just stupid)
When the installation offered me to upgrade plan or sign out of paid services, i pressed cancel instead of "sign out paid services". I think you guys need to close window after that, because it just stacks on the Setup screen.
Thank you anyway!)
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