You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
"Dropbox is running in compatibility mode" error on Windows 10
I am a user currently running Windows 10 Pro, x64 system.
Until yesterday, the Dropbox desktop app was working perfectly fine. However, today, the app suddenly stopped working, and I encountered an...
Hannah
Dropbox Staff
Dropbox StaffHi there, Sol Lee, thanks for letting us know about this error.
Did you recently install or started using any security programs, like an antivirus, VPN, firewall etc?
If so, can you temporarily disable them, to see if that helps?
Let me know how it goes.
Have a look at the properties of the Dropbox.exe and change the compatibility mode there. I had a similar problem yesterday and RoCol suggested that fix.
https://www.dropboxforum.com/discussions/101001016/dropbox-desktop-app-213-4-4597-thinks-i-have-win8-and-wont-start/811855/replies/812097
Hi, CydweliMez
I followed the reply you suggested from RoCol and changed the compatibility mode to Windows 7, but the same issue occurred with the compatibility mode error window.
Still, thank you so much for giving me your opinion and trying to help resolve the issue.Can you remove running it without any compatibility mode completely and try that? I had to click on the "Change settings for all users" at the bottom of the compatibility tab for it to allow me to do that. I think what is happening is Dropbox is checking that to see how it is running on the computer and if it sees Win7 or 8 it just puts up the message and won't start.
