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Forum Discussion

Taylor R.4's avatar
Taylor R.4
New member | Level 2
6 years ago

Dropbox iPad app won’t open ANYTHING, iPhone app works fine

I have the latest Dropbox app on my 2011 MacBook, iPhone 6S and iPad 9.7 2017. iPhone and iPad are on iOS 12.1.1. All devices are connected to the same WiFi network. Everything works perfect on the ...
Desktop
Mobile
Setting up the apps
  • Jane's avatar
    Jane
    6 years ago
    Hey there (Taylor R.4) & (ndizzot), your reports here have been echoing this discussion, as you’ve been describing an issue pertaining to your iPad whereas the same steps on your iPhone yield the expected results. If it’s not too much trouble for you, would you mind including a screenshot (omitting personal info) of how this issue has manifested itself on your end, so as to paint a clearer picture of what’s happening?
     
    Spoiler
    From there, can you let me know whether you’re having any pending OS updates on your phone? (Note: The most recent stable release for iOS is 12.1.3.) Also, are you running the latest version of our app (128.2)?  
    Thanks in advance for the time & efforts you’re devoting on that & I’ll be awaiting your next reply on this conversation!
ndizzot's avatar
ndizzot
Explorer | Level 4
6 years ago
SAME!

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