You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
sumocomputers
8 years agoExplorer | Level 4
Dropbox iOS Conversion of HEIC Photos to JPG on Portrait Mode Photos not Viewable on Sierra
I have my iPhone set to capture HEIC, and Dropbox client set to Save HEIC Photos As JPG. If you take a "Portrait Mode" photo on the iPhone in HEIC, and have Dropbox convert this to JPG, the JPG i...
- 7 years ago
In fact, there are many HEIC to JPG converter online and most of them are free. I also have the need to convert HEIC photos to JPG. But instead of the free tools, I selected Joyoshare HEIC Converter as it's lossless and supports many popular formats that others don't. It's easy to convert the HEIC photos to JPG or PNG or others with Joyoshare. Maybe you can have a test with its free version first.
sumocomputers
Explorer | Level 4
Just curious if you have High Efficiency or Most Compatible selected in the iOS Native Camera option? I don't think it matters, since the Dropbox app shows the option either way I set it on the iPhone 7+.
I also noticed another option that is very interesting, under Settings > Photos > Transfer to Mac or PC:
Darren S.1
8 years agoCollaborator | Level 10
I have the second option, but not the first one. Hmm...
Ah, apparently it’s only on iPhone 7 and later.
Ah, apparently it’s only on iPhone 7 and later.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!