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Forum Discussion
Dropbox iOS Conversion of HEIC Photos to JPG on Portrait Mode Photos not Viewable on Sierra
I have my iPhone set to capture HEIC, and Dropbox client set to Save HEIC Photos As JPG. If you take a "Portrait Mode" photo on the iPhone in HEIC, and have Dropbox convert this to JPG, the JPG i...
In fact, there are many HEIC to JPG converter online and most of them are free. I also have the need to convert HEIC photos to JPG. But instead of the free tools, I selected Joyoshare HEIC Converter as it's lossless and supports many popular formats that others don't. It's easy to convert the HEIC photos to JPG or PNG or others with Joyoshare. Maybe you can have a test with its free version first.
Not to hijack this thread, but I don't have the HEIC option in the Dropbox app (iPhone SE, iOS 11.0.2, latest Dropbox app). This is odd, as I also have a different (related?) problem where I can't enable background uploading and my videos aren't uploading for which I have a ticket open.
Just curious if you have High Efficiency or Most Compatible selected in the iOS Native Camera option? I don't think it matters, since the Dropbox app shows the option either way I set it on the iPhone 7+.
I also noticed another option that is very interesting, under Settings > Photos > Transfer to Mac or PC:
- I have the second option, but not the first one. Hmm...
Ah, apparently it’s only on iPhone 7 and later. Same issue on Windows with Dropbox App!
I created a Dropbox support ticket and directed them to this thread. Hoping they are aware of the issue and are working on it.
