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Forum Discussion

just4bs's avatar
just4bs
Helpful | Level 5
6 years ago

dropbox install problems centos 7.6

Trying to install on a new centos build.  Tried using the .rpm files  but kept getting this: python3 is needed by nautilus-dropbox-2019.01.31-1.fc21.x86_64 python3-gobject >= 3.14.0 is needed by na...
Desktop
Linux
Setting up the apps
Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
Sorry to hear that, just4bs and alexxx007 .
 
If you’re computer is running a Linux OS, part of what’sessential to run the desktop app is Glibc 2.19 or higher. You can find this and more relevant info in this article.
 
As such, due to this being this is OS-specific, I’d recommend either contacting them directly or looking around the web for some additional suggestions. 
 
I know that this isn’t the ideal response you were looking for, but I do hope it helped to some extent.
just4bs's avatar
just4bs
Helpful | Level 5
6 years ago

Here is my two cents...

I uploaded and installed the latest centos 7 packages from scratch and it is running glibc 2.17xxxx.  I am also finding in many places that glibc is very dangerous to upgrade since the kernel relies on it so heavily.  Personally, that was disappointing to me because I had been using dropbox for years.  I decided that I wasn't going to fool with it and moved over to google drive.  Their app worked right away and provides the same services.  Sorry dropbox, you lost a customer and I think you may lose a few more because of this.

  • SyfiMalik's avatar
    SyfiMalik
    Explorer | Level 4
    6 years ago

    They are gonna lose another one.

    • csts_peter's avatar
      csts_peter
      Explorer | Level 4
      6 years ago

      @Lusil

      I have the correct Glibc version as seen here:

      `ldd --version`
      `ldd (GNU libc) 2.19`

      However, I also get the `ImportError: /lib64/libc.so.6: version `GLIBC_2.18' not found` when running the dropbox headless version.  (dropbox-lnx.x86_64-70.4.93)

      From the errors I encountered, I have a strong suspicion that the compiled headless version provided by Dropbox, is still trying to use the 2.18 version of GLIBC.

      Note that I had a previous version of dropbox working on the same machine, dropbox-lnx.x86_64-59.4.93, 

      • Lusil's avatar
        Lusil
        Icon for Dropbox Staff rankDropbox Staff
        6 years ago
        Thanks for raising this, csts_peter.
         
        Hmm. :thinking: We could have a look at this in a bit more in-depth. As such, I’ve located your open communication and can see that it’s under review by a specialized member of the team. 
         
        I’ve passed your comments along so they’ll get back to you via email as soon as they have more info on the matter. 
         
        Let me know of any updates!
  • inimist's avatar
    inimist
    New member | Level 2
    5 years ago

    Going to lose another soon :(

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