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Jerald E.'s avatar
Jerald E.
New member | Level 2
9 years ago
Solved

Dropbox has two entries in my PC Startup - Why?

Some of my computers have two startup entries for dropbox.  If you open Task Manager - Startup, there are two things using PC resources at startup.  The first one appears as "Dropbox (3)."  That is t...
desktop
Install
  • Luizdragon's avatar
    Luizdragon
    3 years ago

    Aquecendo os motores, não tive acesso a respostas. Sei que tem uma quantidade de perguntas, até as que requerem soluções mais pontuais. Vendo aqui que me cadastrei como usuário, apenas e pensei que poderia ter maior pontualidade. No caso, aguardo mas off-line. Abs

Jodi S.3's avatar
Jodi S.3
Explorer | Level 4
8 years ago

Mine shows 3 instances of Dropbox but no Dropbox Updates. My husband's shows 2 instances of Dropbox and 3 updates. Have you figured out why this is? 

  • Sanchez's avatar
    Sanchez
    Icon for Dropbox Staff rankDropbox Staff
    8 years ago
    Hi all,
     
    We would like to take a closer look at this. If you don’t mind, please write in to us here http://bit.ly/2iahyK0 so an agent can get some more information from you, and pass this issue on to our team for investigation. 
     
    Thanks!
    • Matt21's avatar
      Matt21
      New member | Level 2
      8 years ago

      I'd like to jump in on this if I still can.  I've got three instances of Dropbox listed in the Startup tab of my Task Manager (Windows 10, 64 bit), and my system is slow to start.  I'd love to find a way to speed it up!

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Some of my computers have two startup entries for dropbox.  If you open Task Manager - Startup, there are two things using PC resources at startup.  The first one appears as \"Dropbox (3).\"  That is the one I am used to seeing, which should run at Startup.  But the other is \"Dropbox Update (4).\" Why is this second thing in my PC startup?  I have the same Dropbox installed on several computers.  None of the desktop computers have this \"Dropbox Update\" running in the computer startup processes.  But all three of my laptop computers have both Dropbox entries running at startup.  Why?  I would like to eliminate unnecessary startup processes to help computer performance.  Why would laptops have this extra startup for Dropbox Update?

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Some of my computers have two startup entries for dropbox.  If you open Task Manager - Startup, there are two things using PC resources at startup.  The first one appears as \"Dropbox (3).\"  That is the one I am used to seeing, which should run at Startup.  But the other is \"Dropbox Update (4).\" Why is this second thing in my PC startup?  I have the same Dropbox installed on several computers.  None of the desktop computers have this \"Dropbox Update\" running in the computer startup processes.  But all three of my laptop computers have both Dropbox entries running at startup.  Why?  I would like to eliminate unnecessary startup processes to help computer performance.  Why would laptops have this extra startup for Dropbox Update?

"},"Conversation:conversation:181091":{"__typename":"Conversation","id":"conversation:181091","solved":true,"topic":{"__ref":"ForumTopicMessage:message:181091"},"lastPostingActivityTime":"2022-07-26T02:55:44.828-07:00","lastPostTime":"2017-12-12T10:32:08.325-08:00","unreadReplyCount":31,"isSubscribed":false},"ModerationData:moderation_data:181091":{"__typename":"ModerationData","id":"moderation_data:181091","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:181091_3":{"__typename":"Revision","id":"revision:181091_3","lastEditTime":"2022-07-26T02:55:44.828-07:00"},"ForumReplyMessage:message:222181":{"__typename":"ForumReplyMessage","id":"message:222181","conversation":{"__ref":"Conversation:conversation:181091"},"author":{"__ref":"User:user:228621"},"revisionNum":1,"uid":222181,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"subject":"Re: Dropbox has two entries in my PC Startup - Why?","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:222181"},"parent":{"__ref":"ForumTopicMessage:message:181091"},"body":"

Mine shows 3 instances of Dropbox but no Dropbox Updates. My husband's shows 2 instances of Dropbox and 3 updates. Have you figured out why this is? 

","body@stringLength":"161","rawBody":"

Mine shows 3 instances of Dropbox but no Dropbox Updates. My husband's shows 2 instances of Dropbox and 3 updates. Have you figured out why this is? 

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I received this support response to my support ticket last month. I didn't think to post it here, although I think I alerted the support person who sent me this answer of this forum discussion and thought he might share this information. Short answer to these questions regarding multiple Dropbox instances -- it's normal. Longer answer, I will cut and paste this information from Dropbox support:

\n

 

\n

Frank, Aug 8, 6:54 AM PDT:

\n
\n

Hi Garold,

\n

Thank you for contacting Dropbox!

\n

I can confirm that it is expected to see multiple Dropbox processes in task manager when Dropbox is running. The Dropbox application needs these additional components to monitor that everything is running correctly and that the desktop application is always healthy and up to date. The additional processes should consume a negligible amount of CPU and memory resources. If they are causing any performance issues on your computer please let me know.

\n

Thank you for reaching out with this query, I hope this helps.

\n

Regards,
Frank

\n

 

\n

Hope that support info will be helpful to others finding this discussion!

\n

Gary

\n
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Dropbox has two entries in my PC Startup - Why?","moderationData":{"__ref":"ModerationData:moderation_data:222433"},"body":"
Hi all,
\n
 
\n
We would like to take a closer look at this. If you don’t mind, please write in to us here http://bit.ly/2iahyK0 so an agent can get some more information from you, and pass this issue on to our team for investigation. 
\n
 
\n
Thanks!
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I'd like to jump in on this if I still can.  I've got three instances of Dropbox listed in the Startup tab of my Task Manager (Windows 10, 64 bit), and my system is slow to start.  I'd love to find a way to speed it up!

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