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Forum Discussion
anonymous
6 years agoDropbox folder automatically opens on startup
Dear Dropbox Community,
Over the last weeks, I have noted a strange pattern with Dropbox (Version 82.4.155; Windows 10): On every Windows startup, my Dropbox folder opens automatically in the Windo...
- 6 years ago
Thanks for checking all that for me, anonymous!
Hmm. :thinking: Could you also try unchecking both of the boxes and see what happens then?
If the behavior doesn't get resolved, try reinstalling the latest version of the desktop app (83.4.152) - maybe that will do the trick.
To do this:
- Make sure you've saved and quit all apps that access files in the Dropbox folder.
- Stop the desktop app (if needed) by selecting "Quit Dropbox".
- Uninstall the desktop app.
- When that finishes, reboot your computer to make sure the uninstall is complete.
- Download and install the newest version from this link.
If that comes to a dead end, don't hesitate to let me know the result and I'll make sure to get back to you as soon as possible.
Mahikhan, I just wanted to check if you're also experiencing the same behavior too?
Let me know!
Lusil
6 years agoDropbox Staff
Hello anonymous,
Welcome to the Dropbox Community - I' be more than happy to help.
You should be able to select an option in your desktop app's settings so that Dropbox doesn't start upon startup:
- Click on the Dropbox icon on your menu bar.
- Go to your avatar.
- Selecting Preferences.. from the drop-down menu.
- In the General tab, there should be an option to Start Dropbox on system startup. Ensure that the option is not checked.
Let me know if this helps!
- anonymous6 years ago
Dear Lusil ,
thank you very much for your quick reply!
Allow me to clarify: I do want Dropbox to start upon system startup. However, I do not want Dropbox to automatically open the Dropbox folder in the Windows explorer upon startup. Therefore, unfortunately, unchecking "Start Dropbox on system startup " does not solve the issue at hand. From my understanding Dropbox usually should not launch the Explorer upon startup - or am I missing something here?
Best wishes, again many thanks for your reply,
H
- Lusil6 years agoDropbox Staff
Thanks for getting back to me, anonymous!
If you find that the desktop app is popping up every time you start your computer, could you please have a look if you have both the Start Dropbox on system startup and Open the desktop app when you start Dropbox options checked?
Let me know what you find!
- anonymous6 years ago
Dear @Lusil,
thank you for your quick reply - and apologies for my delayed response.
I do have the option "Start Dropbox on system startup" activated (because I want Dropbox to sync my files in the background once I sign on).
I usually do not have the option "Open the desktop app when you start Dropbox" activated (because I want Dropbox to sync my files in the background once I sign on). Following up on your comment, I have switched this option on. It results in my system first opening the Windows Explorer with the Dropbox Folder and then the Dropbox App opening as well.
Finally, I also have tried both options (Open Folder in [1] Dropbox App and [2] Explorer). They both result in the Windows Explorer opening up automatically when I start the computer (i.e., they both produce the problem I described initially, irrespective for whether I have "Open the desktop app when you start Dropbox" activated or not-activated).
Best wishes
Hendrik
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