Learn how to make the most out of the Dropbox Community here 💙!
Learn how to make the most out of the Dropbox Community here 💙!
Guys, I've noticed a bug on Dropbox Client on Ubuntu 23.10 and the same occurs on Ubuntu 24.04 LTS after a installed it from scratch on my machine. It's really a bug on the app on desktop.
\n\n
The problem is: the app on system tray doesnt open or show anything until the system is blocked to block screen and returns putting password. After that it works normally as it should. I recorded a short video showing the problem with you:
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How can this issue be solved? Is this the right place to report it?
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God bless you all!
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\nIf you're looking for some kind of UI for the Dropbox app, the only thing you'll find is the sync history/preferences tray window, which should open when clicking on the Dropbox icon in your system tray.
\nBut the app is indeed necessary for the files to sync, i.e. get uploaded to your account.
\nJust to confirm, are you having issues with the commands in the article on how to uninstall the app?
","body@stringLength":"861","rawBody":"Thanks for the reply,
If you're looking for some kind of UI for the Dropbox app, the only thing you'll find is the sync history/preferences tray window, which should open when clicking on the Dropbox icon in your system tray.
\nBut the app is indeed necessary for the files to sync, i.e. get uploaded to your account.
\nJust to confirm, are you having issues with the commands in the article on how to uninstall the app?
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the bug is gone here on Ubuntu 24.04.1 LTS o Gnome 46 and Wayland. I just started my notebook and the icon worked flawlessly. If I encounter another bug I'll relate it here.
This is the version where it started to work:
raulgrangeiro@RAUL-PC-2:~$ dropbox version
Dropbox daemon version: 212.4.5767
Dropbox command-line interface version: 2024.04.17
God bless you all!
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This is the version where it started to work:
raulgrangeiro@RAUL-PC-2:~$ dropbox version
Dropbox daemon version: 212.4.5767
Dropbox command-line interface version: 2024.04.17
God bless you all!
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Since I've never had the app , I don't know how the folder was created. And when I move a file or folder to the Dropbox folder, it shows on the website, and on the files/folder with a green check mark. Have you always had an app? I used Dropbox years ago, and put files in the Dropbox folder, and they showed on the website as backed up. But perhaps they didn't sync .
","body@stringLength":"561","rawBody":"Nothing happens when I click, right or left, the icon. As I said before , the icon does nothing. Therefore, I can't uninstall from there.
Since I've never had the app , I don't know how the folder was created. And when I move a file or folder to the Dropbox folder, it shows on the website, and on the files/folder with a green check mark. Have you always had an app? I used Dropbox years ago, and put files in the Dropbox folder, and they showed on the website as backed up. But perhaps they didn't sync .
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Dropbox Client for Linux on Ubuntu 24.04 LTS- icon not clickable.","moderationData":{"__ref":"ModerationData:moderation_data:825425"},"body":"The instructions said to go to the App Center of installed apps, but it said that it was not installed. I've just heard from someone else on your help team with instructions using the terminal. He asked for the results after I ran his instructions, and I have just sent them to him/her. It showed Dropbox was already installed and up to date.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"repliesCount":0,"postTime":"2025-03-06T16:06:26.134-08:00","lastPublishTime":"2025-03-06T16:06:26.134-08:00","metrics":{"__typename":"MessageMetrics","views":9},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:783349/message:825425","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":true,"editFrozen":false,"body@stringLength":"355","rawBody":"The instructions said to go to the App Center of installed apps, but it said that it was not installed. I've just heard from someone else on your help team with instructions using the terminal. He asked for the results after I ran his instructions, and I have just sent them to him/her. It showed Dropbox was already installed and up to date.
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","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"195","kudosSumWeight":0,"repliesCount":0,"postTime":"2025-03-06T16:21:27.300-08:00","lastPublishTime":"2025-03-06T16:21:27.300-08:00","metrics":{"__typename":"MessageMetrics","views":9},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:783349/message:825428","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":true,"editFrozen":false,"body@stringLength":"200","rawBody":"I have been looking for GUI, the only kind of apps I've ever seen or used. But as I have said, clicking on the icon in the apps does nothing, neither does right clicking an saying \"new window\".
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:825428_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:825429":{"__typename":"ModerationData","id":"moderation_data:825429","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:825429":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1833485"},"id":"message:825429","revisionNum":1,"uid":825429,"depth":7,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"parent":{"__ref":"ForumReplyMessage:message:825420"},"conversation":{"__ref":"Conversation:conversation:783349"},"subject":"Re: Dropbox Client for Linux on Ubuntu 24.04 LTS- icon not clickable.","moderationData":{"__ref":"ModerationData:moderation_data:825429"},"body":"I did a test, created a document tot;ed TEST, moved it into the Dropbox folder on my computer, and now it appears, properly, under my Documents/Personal Documents/TEST on the website. Whether it is syncing or not I do not know.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2025-03-06T16:27:46.891-08:00","lastPublishTime":"2025-03-06T16:27:46.891-08:00","metrics":{"__typename":"MessageMetrics","views":9},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:783349/message:825429","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":true,"editFrozen":false,"body@stringLength":"240","rawBody":"I did a test, created a document tot;ed TEST, moved it into the Dropbox folder on my computer, and now it appears, properly, under my Documents/Personal Documents/TEST on the website. Whether it is syncing or not I do not know.
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