You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

raulgrangeiro's avatar
raulgrangeiro
Helpful | Level 6
6 months ago

Dropbox Client for Linux on Ubuntu 24.04 LTS- icon not clickable.

Guys, I've noticed a bug on Dropbox Client on Ubuntu 23.10 and the same occurs on Ubuntu 24.04 LTS after a installed it from scratch on my machine. It's really a bug on the app on desktop.   The ...
desktop
Install
Linux
Setting up the apps
  • raulgrangeiro's avatar
    raulgrangeiro
    2 months ago

    Guys, I've noticed the bug is gone here on Ubuntu 24.04.1 LTS o Gnome 46 and Wayland. I just started my notebook and the icon worked flawlessly. If I encounter another bug I'll relate it here.

    This is the version where it started to work:

    raulgrangeiro@RAUL-PC-2:~$ dropbox version
    Dropbox daemon version: 212.4.5767
    Dropbox command-line interface version: 2024.04.17

    God bless you all!

raulgrangeiro's avatar
raulgrangeiro
Helpful | Level 6

prapador if you do what I show on the video would the app show it's interface?

aristocles's avatar
aristocles
Explorer | Level 4
5 months ago

I'm successfully using a workaround with Ubuntu 24.04 and the latest Dropbox version.

 

1) Create an executable file somewhere in your $HOME directory with these contents:

#!/bin/sh
sleep 5
/usr/bin/gnome-extensions disable ubuntu-appindicators@ubuntu.com
/usr/bin/gnome-extensions enable ubuntu-appindicators@ubuntu.com

 

As you can see, it simply restarts the appindicator extension (this is what happens whenever you lock and unlock your screen).

 

2) Make it executable, i.e.:  chmod +x $HOME/bin/restart-appindicator.sh

 

3) Create a new startup app in gnome with this data:

- Name: Restart appindicator

- Command: /home/myusername/bin/restart-appindicator.sh

  • fabd's avatar
    fabd
    New member | Level 2
    4 months ago

    Thank you aristocles!

     

    I just installed 24.04.1,  tray icon would not open the settings - so I can confirm bug is present in .1 LTS release as well.

     

    Restarting the app indicator fixed it! I needed this only once to set Selective Sync on this new install - so I'm not going to bother with setting up a script to run the fix on every boot - hopefully DROPBOX will fix this soon.

     

    /usr/bin/gnome-extensions disable ubuntu-appindicators@ubuntu.com
    /usr/bin/gnome-extensions enable ubuntu-appindicators@ubuntu.com

     

    • Здравко's avatar
      Здравко
      Legendary | Level 20
      4 months ago
      fabd wrote:

      Thank you aristocles!

      ... hopefully DROPBOX will fix this soon.

      ...

      🙄 Hope is bliss 👼😉

  • AlanJWoodward's avatar
    AlanJWoodward
    New member | Level 2
    3 months ago

    This worked perfectly for me! Thank you aristocles 

  • raulgrangeiro's avatar
    raulgrangeiro
    Helpful | Level 6
    5 months ago

    aristocles, I'll try what you suggested. Seems a nice way to fix it at least while we're waiting for them to fix that for good.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!