Dropbox Client for Linux on Ubuntu 24.04 LTS- icon not clickable.
Guys, I've noticed a bug on Dropbox Client on Ubuntu 23.10 and the same occurs on Ubuntu 24.04 LTS after a installed it from scratch on my machine. It's really a bug on the app on desktop.
The ...
Guys, I've noticed the bug is gone here on Ubuntu 24.04.1 LTS o Gnome 46 and Wayland. I just started my notebook and the icon worked flawlessly. If I encounter another bug I'll relate it here.
Thanks for reporting this. I've checked with our engineering team, who is currently looking into why the desktop tray icon in Linux is unresponsive. I'll let you know when I have an update!
It's fine that it's working for you. One problem less. 😉
You cannot rely that it's a stable solution though. Actually you cannot rely that it's a solution at all!
'nautilus-dropbox' is deprecated package and only a metapackage. The only thing it does is dependency of (link in fact to) the actual packet - named 'dropbox'. That's it - nothing more. It's known that there is lot of imperfections in Dropbox application and it sometimes work in inconsistent way. Some negligible changes (or changes that should be negligible at least) very often change the application behavior, unfortunately. The mentioned command cannot do anything since its object is empty package; in 'nautilus-dropbox' is no any real content. That's why as this package' description, Dropbox set "This is a transitional dummy package. It can safely be removed.". So, better uninstall it completely and let only the installed already 'dropbox' package (that keeps the actual content).
Good luck to all of us and let's hope Dropbox development will get to better coding style (at some future point).
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It's really a bug on the app on desktop. \n \n The ...","body@stringLength":"729","rawBody":"
Guys, I've noticed a bug on Dropbox Client on Ubuntu 23.10 and the same occurs on Ubuntu 24.04 LTS after a installed it from scratch on my machine. It's really a bug on the app on desktop.
\n
\n
The problem is: the app on system tray doesnt open or show anything until the system is blocked to block screen and returns putting password. After that it works normally as it should. I recorded a short video showing the problem with you:
How can this issue be solved? Is this the right place to report it?
\n
\n
God bless you all!
","kudosSumWeight":6,"postTime":"2024-07-15T12:05:11.971-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:desktop","text":"desktop","time":"2020-01-27T05:59:16.968-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:Install","text":"Install","time":"2022-07-26T01:01:11.078-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDM","node":{"__typename":"Tag","id":"tag:Linux","text":"Linux","time":"2018-07-05T12:28:02.809-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDQ","node":{"__typename":"Tag","id":"tag:Setting up the apps","text":"Setting up the apps","time":"2019-05-29T04:29:42.050-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:783349_3"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":10643},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"
Guys, I've noticed a bug on Dropbox Client on Ubuntu 23.10 and the same occurs on Ubuntu 24.04 LTS after a installed it from scratch on my machine. It's really a bug on the app on desktop.
\n
\n
The problem is: the app on system tray doesnt open or show anything until the system is blocked to block screen and returns putting password. After that it works normally as it should. I recorded a short video showing the problem with you:
How can this issue be solved? Is this the right place to report it?
\n
\n
God bless you all!
"},"Conversation:conversation:783349":{"__typename":"Conversation","id":"conversation:783349","solved":true,"topic":{"__ref":"ForumTopicMessage:message:783349"},"lastPostingActivityTime":"2025-03-10T06:46:58.321-07:00","lastPostTime":"2025-03-10T06:46:58.321-07:00","unreadReplyCount":50,"isSubscribed":false},"ModerationData:moderation_data:783349":{"__typename":"ModerationData","id":"moderation_data:783349","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"Revision:revision:783349_3":{"__typename":"Revision","id":"revision:783349_3","lastEditTime":"2024-07-15T12:37:47.766-07:00"},"ForumReplyMessage:message:783359":{"__typename":"ForumReplyMessage","id":"message:783359","conversation":{"__ref":"Conversation:conversation:783349"},"author":{"__ref":"User:user:1148275"},"revisionNum":1,"uid":783359,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"subject":"Re: Dropbox Client for Linux on Ubuntu 24.04 LTS- icon not clickable.","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:783359"},"parent":{"__ref":"ForumTopicMessage:message:783349"},"body":"
Thanks for the video, and all the added info. When did this start happening on your end?
\n
\n
Do you notice the same behavior on both of your devices I'm assuming, right?
\n
\n
Let me know more, and we'll take it from there!
","body@stringLength":"647","rawBody":"
Hey , welcome to our Community!
\n
\n
Thanks for the video, and all the added info. When did this start happening on your end?
\n
\n
Do you notice the same behavior on both of your devices I'm assuming, right?
\n
\n
Let me know more, and we'll take it from there!
","kudosSumWeight":0,"repliesCount":11,"postTime":"2024-07-15T12:40:01.635-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:783359_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":6283},"visibilityScope":"PUBLIC","isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[],"replies":{"__typename":"MessageConnection","edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwxMHw1MjoxfGludCw3ODMzOTYsNzgzMzk2","node":{"__ref":"ForumReplyMessage:message:783396"}},{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwxMHw1MjoxfGludCw3ODMzOTYsNzg1MTQx","node":{"__ref":"ForumReplyMessage:message:785141"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:theme:customTheme1-1743095142608":{"__typename":"CachedAsset","id":"theme:customTheme1-1743095142608","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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Guys, I've noticed the bug is gone here on Ubuntu 24.04.1 LTS o Gnome 46 and Wayland. I just started my notebook and the icon worked flawlessly. If I encounter another bug I'll relate it here.
Guys, I've noticed the bug is gone here on Ubuntu 24.04.1 LTS o Gnome 46 and Wayland. I just started my notebook and the icon worked flawlessly. If I encounter another bug I'll relate it here.
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Dropbox Client for Linux on Ubuntu 24.04 LTS- icon not clickable.","moderationData":{"__ref":"ModerationData:moderation_data:783396"},"body":"
Hi, Megan,
I've being using Ubuntu since version 23.10 at Febuary 2024, and it's happening since then.
Yes, I noticed this behavior on both machines.
The machine where I recorded the video has the following hardware:
I've being using Ubuntu since version 23.10 at Febuary 2024, and it's happening since then.
Yes, I noticed this behavior on both machines.
The machine where I recorded the video has the following hardware:
Notebook: Acer A515-45-R6BL
OS: Ubuntu 24.04 LTS x64
Desktop Enviroment: Gnome Shell 46 on Wayland
CPU: AMD Ryzen 7 5700U
GPU: AMD Radeon Vega 8
RAM: 20 GB DDR4 3200MHz
SSD: WD SN530 512GB M.2
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I've received an update for the daemon, the version 204.4.5420 is now installed, but the problem persists.
I've received an update for the daemon, the version 204.4.5420 is now installed, but the problem persists.
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Thanks for reporting this. I've checked with our engineering team, who is currently looking into why the desktop tray icon in Linux is unresponsive. I'll let you know when I have an update!
Thanks for reporting this. I've checked with our engineering team, who is currently looking into why the desktop tray icon in Linux is unresponsive. I'll let you know when I have an update!
\n
\n
Ben
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Thanks for the reply, BenDBX. I'll be waiting for it.
Thanks for the reply, BenDBX. I'll be waiting for it.
God bless you!
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It's fine that it's working for you. One problem less. 😉
You cannot rely that it's a stable solution though. Actually you cannot rely that it's a solution at all!
'nautilus-dropbox' is deprecated package and only a metapackage. The only thing it does is dependency of (link in fact to) the actual packet - named 'dropbox'. That's it - nothing more. It's known that there is lot of imperfections in Dropbox application and it sometimes work in inconsistent way. Some negligible changes (or changes that should be negligible at least) very often change the application behavior, unfortunately. The mentioned command cannot do anything since its object is empty package; in 'nautilus-dropbox' is no any real content. That's why as this package' description, Dropbox set \"This is a transitional dummy package. It can safely be removed.\". So, better uninstall it completely and let only the installed already 'dropbox' package (that keeps the actual content).
Good luck to all of us and let's hope Dropbox development will get to better coding style (at some future point).
It's fine that it's working for you. One problem less. 😉
You cannot rely that it's a stable solution though. Actually you cannot rely that it's a solution at all!
'nautilus-dropbox' is deprecated package and only a metapackage. The only thing it does is dependency of (link in fact to) the actual packet - named 'dropbox'. That's it - nothing more. It's known that there is lot of imperfections in Dropbox application and it sometimes work in inconsistent way. Some negligible changes (or changes that should be negligible at least) very often change the application behavior, unfortunately. The mentioned command cannot do anything since its object is empty package; in 'nautilus-dropbox' is no any real content. That's why as this package' description, Dropbox set \"This is a transitional dummy package. It can safely be removed.\". So, better uninstall it completely and let only the installed already 'dropbox' package (that keeps the actual content).
Good luck to all of us and let's hope Dropbox development will get to better coding style (at some future point).
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Dropbox Staff
BenDBXCommunity Manager
