You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Robert F.41
2 years agoHelpful | Level 6
Dropbox changed location, now lots of "conflicted copies".
A couple of days ago Dropbox updated itself by moving my Dropbox files to ~/Library/CloudStorage/Dropbox. Ever since then, I'm seeing all kinds of duplicate folders that have "conflicted copy" in th...
Megan
Dropbox Staff
Hi Robert F.41, let's jump right into this!
You mentioned that you have some issues syncing files ever since that latest change, and that you have some conflicted copies in your Dropbox folder
Could you hover your mouse over your little Dropbox icon, next to your WiFi on the menu bar, and check both the syncing status and the version of the app you're using?
As for the conflicted copies, and what you can do to remedy them, you can have a look into this article.
Keep me posted!
MitjaBosnic
2 years agoHelpful | Level 5
I had the same issue and it's definitely not a sync thing. Dropbox just moved all the folders that I used to have in my "root folder" or whatever you'd call it into a folder called "Mitja [removed]". I tried moving them back but it seems like I can no longer have any files or regular (non-team) folders there. This just deleted all my shortcuts, many of which were used to share files directly to hundreds of our customers.
- Hannah2 years agoDropbox Staff
Hey MitjaBosnic, sorry to see you're having this issue.
Can you please check the 'sync' tab in your Dropbox preferences and let us know what the location of your Dropbox folder is?
- Stuart M.122 years agoHelpful | Level 6
We have tons of links, pinned files inside our apps etc. What was the reason that dropbox wanted to destroy all of our links? How do we get back to the old folder structure?
- Hannah2 years agoDropbox Staff
Hey Stuart M.12, sorry to see you're having trouble.
Can you please clarify what you're referring to?
Are you referring to the Dropbox for macOS app update that moves the Dropbox folder to ~/Library/CloudStorage?
Any additional info on the issue would be really helpful.
- Stuart M.122 years agoHelpful | Level 6
Hi, we use windows. The path to our team folder used to be something like:
c:\company name (dropbox)\company_TEAM
now after the update it is suddenly something like:
c:\company name dropbox\company_TEAM
That small change has caused hundreds of files to no longer be easily accessible. The other change causing problems is for all our files outside of the TEAM folder. For example:
old path:
c:\company name (dropbox)\folderxzy
now after the update it is suddenly something like:
c:\company name dropbox\myfirstname mylastname\folderxyz
Please help!
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