You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

lasource's avatar
lasource
Explorer | Level 4
7 months ago

Dropbox causing screen flickering on Windows 10

This has come up in past discussions but ng of badge has not worked. DB is up to date, new install. Both of my dsiplays flickering when i startup DB. Screencapture of screen with dropbox settings...
Desktop
Windows
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff

Thanks for bringing this to our attention, lasource.

 

Did this issue start recently, or have you had it for a while?

 

Did you notice that it started happening after some kind of update?

 

Which version of the Dropbox app are you using? You can hover over your Dropbox icon to see the version.

 

Let me know.

lasource's avatar
lasource
Explorer | Level 4
7 months ago

Hi Hannah, see video, the version is 198.4.7.615
I am running on HP z840 workstation 2X Xeon chips. I have rtx 3060 gpu

It occurs as soon as I run drop box app. I have rebuilt my system so new install.

Thanks

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    7 months ago

    Hey lasource, hope it’s OK to jump in. 

     

    Can you uninstall and reinstall the Dropbox app on your device, and let me know if the issue persists? 

     

    If it does, we’ll check this further.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!