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Forum Discussion
JasonC32
4 months agoExplorer | Level 3
Dropbox Backup: external drives not showing up in the desktop app
Hi, I'm trying to use Dropbox backup to constantly pull information from two external drives when they are modified and back them up onto my Dropbox account. When I go in to set this up through the desktop app it only shows me my PC and subsequent folders, but not any of the external drives I have connected.
Could you help me please?
- WalterDropbox Staff
Hi @JasonC32- sorry to hear you're having issues with this.
Could you please let us know the format of your external drives? Have you ensured that they're supported for the Dropbox Backup feature?
Let me know and we'll take it from there.
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