You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Fuquan's avatar
Fuquan
Explorer | Level 3
3 years ago

Dropbox application not installing on MacOS Ventura

Hi I recently installed the new Mac OS Ventura on my Macbook pro. As soon as it was all set up, I was told I had to delete my dropbox app because it is corrupt. I, therefore, deleted it, went to th...
Desktop
Install
Mac
Setting up the apps
  • Hannah's avatar
    Hannah
    3 years ago

    Hey Fuquan, thanks for bringing this to our attention.

     

    Can you try to install the application from this link and let me know what happens?

     

    Thanks so much!

Fuquan's avatar
Fuquan
Explorer | Level 3

Thanks, Hannah, That worked. 😉

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Happy to hear that, Fuquan!

 

If you need anything else, make sure to let us know.

 

Have a great week ahead!

  • janak1's avatar
    janak1
    Explorer | Level 3
    3 years ago

    Hi Hannah,

    I also have a macbook installed with Mac OS Ventura. 

    Tried installing the dropbox app through the link shared with you. But still the app is not able to run. I get notified regarding permission error saying  couldn't start dropbox. 

     

    please help me out

     

     

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      3 years ago

      Hey janak1, thanks for letting us know about this.

       

      Do you happen to have the .txt file with the error log to show us? A screenshot would be perfect.

      • janak1's avatar
        janak1
        Explorer | Level 3
        3 years ago

          screenshots attached. 

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!