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From searching the community, it seems like M1 support sh...","body@stringLength":"428","rawBody":"

Hi,

I recently purchased a MacBook Pro 13\" with the M1 processor and I cannot seem to get a native install of Dropbox for this chipset. From searching the community, it seems like M1 support should be available in the latest installer. However, trying that plus the latest beta build all ask me to install Rosetta during installation. What am I doing wrong?

Thanks,

Warren

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Threatening to leave or actually leaving a company is a deranged reply. The rally for DB to upgrade to MI native software has 3 votes (including mine). You can't expect a company to care about an issue if the customers do not.

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Hi all,

Native Apple silicon support is now fully available. All users with Apple silicon devices will receive the native version of Dropbox automatically. If you would like to update your device manually, you can do so by clicking on the latest Stable Build and downloading the Offline Installer (Apple Silicon) file. For more information, visit the Dropbox Help Center.

If you need assistance with anything else, please feel free to create a new thread and our community team will be happy to assist.

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I have been watching this thread closely for a while to see if anything happens, but as we know, no dice. I contacted their support in hopes to get to a Product Manager but no such luck.

I have logged an idea with Dropbox in the hopes that gets to the Product Team opposed to the front line support team.

👍👍👍👍 Please vote on the Idea: 👍👍👍👍

https://www.dropboxforum.com/t5/Dropbox-ideas/Apple-Silicon-M1-Desktop-Sync-Compatibility/idi-p/527743

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I have been watching this thread closely for a while to see if anything happens, but as we know, no dice. I contacted their support in hopes to get to a Product Manager but no such luck.

I have logged an idea with Dropbox in the hopes that gets to the Product Team opposed to the front line support team.

👍👍👍👍 Please vote on the Idea: 👍👍👍👍

https://www.dropboxforum.com/t5/Dropbox-ideas/Apple-Silicon-M1-Desktop-Sync-Compatibility/idi-p/527743

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Dropbox Apple Silicon (M1) install","moderationData":{"__ref":"ModerationData:moderation_data:527831"},"body":"

Deranged? Strong words for customers' dissatisfaction with a company that has the reach and resources that Dropbox does, and has yet to provide users with even a beta to demonstrate that they are in some sort of a \"rally\", as you call it.

What other voice do customers have than their choice to either support or not support a company with their subscription investment? Nothing deranged about it to withdraw support after a while.

And customers obviously *do* care, as you can see in this thread. But I do agree with you that upvoting this \"idea\" is also a voice that we have, so I also just upvoted it, even though I believe it to be a necessity, rather than an idea or feature.

I see the same attitude in threads about Apple...\"I have been a customer since the moon landing....I will leave if...Thats it! I'm cancelling if...if I don't get my way!!\". I choose my words carefully. This kind of entitled reply is \"deranged\" because it is ineffectual; it is an illusion of power. Companies direct their resources to deliver the good and services that the majority of their customers want. That is why they inundate you with surveys.

Rally other people for your M1 native software. But like any request, even requests that sound more like emotional demands, you won't convince Dropbox (or Apple) to do anything unless they understand a significant number of their customers want this change. (There are 3 votes so far for an M1 version, compared to thousands for others)

Dropbox will get to M1 native versions eventually for the long term health of the service. There is a percentage of Dropbox customers that are with Apple, there is percentage of those Apple users that have M1 chips. To focus resources on this feature at the present time is obviously not a priority.

I voted it up. I want it to happen. Guess why? Because I'm on a M1 Mac. I didn't care less last week about Dropbox and M1 because I didn't have one. Thats not a coincidence.

Then again. I'M LEVEL 9!!! (Like the Beatle's Song!) Dropbox better DO iT! or I'LL USE MORE CAPS!!!

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But I hear ya, brother 🙂
And I’m merely a Level 7, so what do I know?","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":2,"repliesCount":3,"postTime":"2021-06-18T14:02:40.157-07:00","lastPublishTime":"2021-06-18T14:02:40.157-07:00","metrics":{"__typename":"MessageMetrics","views":2661},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:500325/message:527853","customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:1448300":{"__typename":"User","id":"user:1448300","uid":1448300,"login":"xjayxx","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2021-06-05T03:35:55.222-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-8.svg?time=0"},"rank":{"__ref":"Rank:rank:43"},"entityType":"USER","eventPath":"community:mxpez29397/user:1448300"},"ModerationData:moderation_data:527841":{"__typename":"ModerationData","id":"moderation_data:527841","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:527841":{"__typename":"ForumReplyMessage","uid":527841,"id":"message:527841","revisionNum":2,"author":{"__ref":"User:user:1448300"},"readOnly":true,"repliesCount":1,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"parent":{"__ref":"ForumReplyMessage:message:527827"},"conversation":{"__ref":"Conversation:conversation:500325"},"subject":"Re: Dropbox Apple Silicon (M1) install","moderationData":{"__ref":"ModerationData:moderation_data:527841"},"body":"

Updating this little sync app is a matter of days. If the code is good a few hours... Even a intern can do that.

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They painted themselves into a corner just as Apple did with iTunes (now turned into 3 separate apps), or like Adobe has now done with their Creative Cloud app, which now combines so many functions outside of being just a Dashboard to install/deinstall/update all of their software, that they also still don’t even have a beta Universal version even though they already have full release Apple Silicon versions of Photoshop, Lightroom, and Illustrator, and beta AS versions of most of their other apps (save for After Effects and a few others).

Dropbox has become bloatware and we Apple Silicon users are paying the price…and staying mum is not doing them (or us) any favors.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":1,"repliesCount":0,"postTime":"2021-06-18T13:43:56.831-07:00","lastPublishTime":"2021-06-18T13:45:43.110-07:00","metrics":{"__typename":"MessageMetrics","views":2681},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:500325/message:527849","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:text:en_US-shared/client/components/nodes/NodeAvatar-1744039679000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/nodes/NodeAvatar-1744039679000","value":{"altTitle":"Node avatar for {nodeTitle}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/nodes/NodeDescription-1744039679000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/nodes/NodeDescription-1744039679000","value":{"description":"{description}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/nodes/NodeIcon-1744039679000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/nodes/NodeIcon-1744039679000","value":{"contentType":"Content Type {style, select, FORUM {Forum} BLOG {Blog} TKB {Knowledge Base} IDEA {Ideas} OCCASION {Events} other {}} icon"},"localOverride":false}}}},"page":"/forums/ForumMessagePage/ForumMessagePage","query":{"boardId":"101001016","messageSubject":"dropbox-apple-silicon-m1-install","messageId":"500325","replyId":"527827"},"buildId":"FP3zsFp6DJl70wDujOvtu","runtimeConfig":{"buildInformationVisible":false,"logLevelApp":"info","logLevelMetrics":"info","openTelemetryClientEnabled":false,"openTelemetryConfigName":"dropbox","openTelemetryServiceVersion":"25.3.0","openTelemetryUniverse":"prod","openTelemetryCollector":"http://localhost:4318","openTelemetryRouteChangeAllowedTime":"5000","apolloDevToolsEnabled":false,"inboxMuteWipFeatureEnabled":false},"isFallback":false,"isExperimentalCompile":false,"dynamicIds":["./components/seo/QAPageSchema/QAPageSchema.tsx","./components/community/Navbar/NavbarWidget.tsx","./components/customComponent/CustomComponent/CustomComponent.tsx","./components/community/Breadcrumb/BreadcrumbWidget.tsx","./components/messages/TopicWithThreadedReplyListWidget/TopicWithThreadedReplyListWidget.tsx","./components/messages/MessageView/MessageViewStandard/MessageViewStandard.tsx","./components/nodes/NodeActionButtonWidget/NodeActionButtonWidget.tsx","./components/nodes/NodeInformationWidget/NodeInformationWidget.tsx","./components/messages/RelatedContentWidget/RelatedContentWidget.tsx","./components/messages/MessageListForNodeByRecentActivityWidget/MessageListForNodeByRecentActivityWidget.tsx","./components/customComponent/CustomComponentContent/HtmlContent.tsx","../shared/client/components/common/List/UnwrappedList/UnwrappedList.tsx","./components/tags/TagView/TagView.tsx","./components/tags/TagView/TagViewChip/TagViewChip.tsx","../shared/client/components/common/List/UnstyledList/UnstyledList.tsx","./components/messages/MessageView/MessageView.tsx","./components/nodes/NodeView/NodeView.tsx","./components/nodes/NodeView/NodeViewCard/NodeViewCard.tsx","./components/messages/MessageView/MessageViewInline/MessageViewInline.tsx","../shared/client/components/common/Pager/PagerLoadMore/PagerLoadMore.tsx","./components/customComponent/CustomComponentContent/TemplateContent.tsx","./components/customComponent/CustomComponentContent/CustomComponentScripts.tsx"],"appGip":true,"scriptLoader":[]}

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