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MBeaty's avatar
MBeaty
New member | Level 2
2 years ago

Dropbox App Won't Login on Mac. It has me repeating the process.

I just got a new Mac and installed the desktop app. When I try to login with Google, the app takes me to my browser to login to Google. Once I login, it takes me right back to the app login screen. I...
Desktop
Install
Installing
Mac
Setting up the apps
  • Megan's avatar
    Megan
    2 years ago

    Hi MBeaty & Twist, happy Monday, let's jump right into this! 

     

    It seems you're stuck on this process, where you're asked to log in, and then you're back on the same page. 

     

    Is it possible that you're using a Basic plan? And if you are, can you check how many connected devices you have at the moment, and if they are more than 3? 

     

    Also, Twist what kind of OS do you use on your end? 

     

    Keep me posted! 

Twist's avatar
Twist
New member | Level 2
2 years ago

Im not sure why, but when I attempt to sign in to the desktop app using the "sign in through google" feature, it redirects me over to the sign in website, I sign in, but then it doesn't sign me in on the actual desktop app, how do I fix this?

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