You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
FritzTheBox
8 months agoExplorer | Level 3
Dropbox App Windows 10: Authorizing App fails repeatedly but log in to Dropbox using browser works
Yesterday, I set up a new Windows computer and migrated Dropbox, which I already used on other machines, one of it on the same network. I logged out on the old machine (because Dropbox Basic allows o...
- 8 months ago
In this case, and since clearing the browser's cache didn't work, can I send you an email, in order for us to have a closer look into this FritzTheBox?
FritzTheBox
Explorer | Level 3
Hey Megan, thank you for your ideas. My browser‘s cache is cleared each time I close Firefox. The hosts file is inconspicuous. I testet it on five independent machines with the same result. Instead, the analysis of uptrends.de shows what is really going wrong if testing on a IPv4 network. This corresponds with my results of the tracert call. I think, Dropbox‘s network specialists have to keep busy with it.
Megan
8 months agoDropbox Staff
In this case, and since clearing the browser's cache didn't work, can I send you an email, in order for us to have a closer look into this FritzTheBox?
- FritzTheBox8 months agoExplorer | Level 3
Today, accessing dropbox.com from Berlin was successful.
Even a call of "tracert" shows a success now:
Routenverfolgung zu dropbox.com [162.125.248.18]
über maximal 30 Hops:1 <1 ms <1 ms <1 ms OPNsense.localdomain [xx.xx.xx.xxx]
2 <1 ms <1 ms <1 ms gigabitethernet4-lo0-ber-ic-000332.ia.colt.net [195.68.11.26]
3 1 ms 1 ms 1 ms h-62.96.36.150.host.de.colt.net [62.96.36.150]
4 6 ms 3 ms <1 ms 212.74.70.25
5 27 ms 1 ms <1 ms dropbox-v4.bcix.de [193.178.185.125]
6 1 ms 1 ms 1 ms 185.45.11.25
7 <1 ms <1 ms <1 ms 162.125.248.18Ablaufverfolgung beendet.
IMHO it was a networking problem situated in the Berlin/Hamburg region I think. Now solved after 5 days.
- Hannah8 months agoDropbox Staff
Thanks for keeping us updated, FritzTheBox.
If the issue does return, please let us know.
Have a great day!
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