You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Dropbox App not Working on iOS 12
Earlier my iPhone 8 was running iOS 11.2 but today I finally updated to the latest iOS 12. However whenever now I am trying to open the Dropbox app it only is displaying a white blank screen at the startup and few seconds later just closing itself automatically. Can anyone please help me fix it asap?
- I spent ages trying to figure this out. Even asked Dropbox and they asked me tonnes of stupid questions along with ‘have you tried re installing?’ YES
Turn off your wifi and go into the app settings in Dropbox through your iPhone settings. The new iOS 12 update has turned off your mobile data, turn it back on and it’ll work.
- atccodex
Super User alumni
Have you tried uninstalling the app and reinstalling?
- Jay
Dropbox Staff
- I spent ages trying to figure this out. Even asked Dropbox and they asked me tonnes of stupid questions along with ‘have you tried re installing?’ YES
Turn off your wifi and go into the app settings in Dropbox through your iPhone settings. The new iOS 12 update has turned off your mobile data, turn it back on and it’ll work.WOW...it worked!!! Thanks so much!
