You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Dropbox app is slow on Windows 11 after software update.
Good morning
I was already working with dropbox on my computer and I NEVER encountered the slightest problem... so, congratulations for that.
I am under w11, all software updated.
On the other hand, I had to recreate an account and since then, the display is phenomenally slow!
It takes tens of seconds before displaying anything, clicking, moving... in short, it's a bore
thanks for the help
- Megan
Dropbox Staff
Hi erichurtrez, let's jump right into this!
Can you let me know the version of Dropbox you currently have installed? You can find this by locating your little Dropbox icon on your task bar, next to your WiFi, and hovering your mouse over it.
You mentioned you created a new account: are you referring to Dropbox, or a new user on your Windows?
If you're using your old Dropbox account, do you also happen to know approximately how many files are syncing locally to your device at the moment? Are they more than the soft limit of 300K?
Keep me posted!
the windows version is 173.4.6706
yes, it is a user account
and the quantity and weight of the files remain the same, since I made a copy of them. (about 1.5 GB)
- Megan
Hi erichurtrez, do you notice this behavior with files inside your Dropbox folder, or all the files in your device?
