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Forum Discussion
Dropbox app freezing Windows Explorer
Hi! I'm having troubles with the Dropbox desktop app. It is syncing correctly, and I can access it just fine through my Windows Explorer, but after selecting a file it crashes my Explorer. I have t...
Hello,
I changed my main drive a couple of weeks ago from a 250GB SSD to a 1TB M.2 Drive.
I simply cloned the main drive and since then I have had this problem.
I can access every file on Dropbox using any program or using the Dropbox Desktop App, but not from the file explorer directly.
As soon as I click the Dropbox folder, the file explorer crashes for about a minute, then resumes activity. If click any folder or file, it crashes again.
I know there are a number of other posts regarding the same problem, but none of the solutions presented had any effect.
I tried advanced reinstalation multiple times and didn't work. As soon as I reinstall Dropbox on my system the problem persists.
Also tried pausing the Windows Firewall to check for conflicts. The problem still persists.
Tried moving the Dropbox folder to a different drive. Still a problem.
Are there any other suggestions?
Thank you.
Hi there @tcandeias,
I hope you a nice day and would like to know if you tried my solution of opening a new Admin user on your system and opening you account in the other account and you will have to re-download all your files from dropbox again.
For me this is the only solution that worked and now i have moved all my work to the other new account.
SOLVED
For me the problem was windows, i had to create a new user. Try create a new user to see if the problems persists.
