You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

OscarV's avatar
OscarV
Explorer | Level 4
7 years ago

Dropbox app freezing Windows Explorer

Hi! I'm having troubles with the Dropbox desktop app. It is syncing correctly, and I can access it just fine through my Windows Explorer, but after selecting a file it crashes my Explorer. I have t...
Desktop
Setting up the apps
Jane's avatar
Jane
Icon for Dropbox Staff rankDropbox Staff
Hey iHate2, sorry to hear that you're facing this issue, let me follow-up a bit more closely towards resolution!
 
For starters, kindly note that I’ve moved your post under this discussion, just so as to ping you to Walter’s reply to the OP. Have you by any chance tried whether an Advanced re-installation helps amend this discrepancy by any chance? 
 
If you’ve already done so, please do let me know of the results in your next message, just in order to take it from where you’ve left off on your end. I look forward to hearing back back from you! 
iHate2's avatar
iHate2
Helpful | Level 5
6 years ago

I have already tried Advanced re-installation following the steps of that page and it didn't fix the issue.

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