You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Randoph
2 years agoNew member | Level 2
Downloading files from my Dropbox to my Computer
I want downoad files from my Dropbox to my Computer because I don't find my Files The App is ready downloaded
Randoph
New member | Level 2
Thanks to you Jay
I can Login in my Account without any Probems.
But I dont find my Files in that Account, that is my big Problem. On the other Computer I can see the Files, they are right placed.
The big question is how to find the Files.
Jay
2 years agoDropbox Staff
Are you certain you're signed in the same email account as the other computer with Dropbox on it?
You can confirm the email address from this tab on the desktop Preferences.
- Randoph2 years agoNew member | Level 2
Thank you very much Jay
That was my Problem, I had reay used 2 different Email
Thank you so much.
Randolph from Switzerland
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!