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Forum Discussion
Disabling auto-update on the Dropbox Windows application?
I find that the Dropbox updater will run randomly whilst I'm using the PC and this causes so much activity with the hard drive that the system is almost unusable until it completes. Since this takes several minutes it is such an inconvenience I have to disable the Dropbox application except when I want to explicitly synchronise files.
Is there a way to disable auto-update on the Dropbox Windows application or set it to run at a particular time? This "run whenever it feels like" is very backwards and not something I see in any other application, which either ask to update or allow defined times to do so.
I've seen a couple of other threads on this from 2015 so (hopefully) this has been addressed in the 6-7 years since it was raised.
For what it's worth, I resolved the issue by moving to a competitor product that didn't have this behaviour since there doesn't appear to be any appetite within Dropbox to fix it.
- Rich
Super User II
bunnywarren wrote:
Is there a way to disable auto-update on the Dropbox Windows application or set it to run at a particular time?
No, there isn't. Dropbox will push updates as necessary. There's no way to control when they occur.
The auto-update crashes my Dropbox because it overloads the ap.
Whenever my Dropbox is crashing and I go to the Task Manager - it is always because it's trying to update at the same time. The only way to fix is to uninstall Dropbox and reinstall the latest version - which is not an autoupdate anyway!!! Please let me know how to delete the autoupdate part from the Dropbox program folders, so that my ap. stops crashing.
it is a massive problem.
- Megan
Dropbox Staff
Hi Dibbs, let's look into this!
There's no way to prevent the app from automatically updating, however let's check why the crash might be happening.
How many files do you have synced locally to your device? Also, which version of the app do you have installed?
Let me know more, and we'll take it from there.
For what it's worth, I resolved the issue by moving to a competitor product that didn't have this behaviour since there doesn't appear to be any appetite within Dropbox to fix it.
