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Forum Discussion

RonNL60's avatar
RonNL60
New member | Level 1
13 days ago

Desktop app: no internet connection/ can't connect on Windows device.

I became aware that my Dropbox app stopped synchronizing two days ago. After trying several things I did an advanced de-install. Then installing again with the 'offline installer'. The normal one d...
Desktop
Setting up the apps
Windows
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
13 days ago

Hey RonNL60, welcome to our Community! 

Just to check, can you access the normal site in your browser?

Also, I know you mentioned your firewall, but are you certain that you don't have any proxy, VPN, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?

This will help me to assist further!

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