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Forum Discussion
Context menu characters are garbled on Win10.
Right-click on a folder, and the characters in the "Manage folder access permissions" menu are garbled.
Dropbox version: 203.4.4857
Operating system: Windows 10 22h2 Simplified Chinese version ...
Walter
Dropbox Staff
Dropbox StaffHi there null7 - thanks for bringing this to our attention.
Can you please let us know if this persists after rebooting your computer, and/or after quitting and relaunching the app?
Thanks so much!
Yes, restarting the computer/taskbar exiting the program and restarting the program still has this problem.
- Walter
Did you maybe notice this after an OS update or an update of the Dropbox app perhaps null7?
This is a bit complicated. My dropbox has "preview" turned on and automatically installed the latest beta version. Two days ago, Windows was upgraded and restarted. After starting, dropbox asked to reconnect the computer. After reconnecting, two dropbox icons appeared on the left side of the browser. I deleted the dropbox project under the registry "\HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Desktop\NameSpace", uninstalled it, turned off "preview", and reinstalled the official version. Then I noticed that the menu bar was garbled, not sure if it was due to system problems or dropbox program problems. I have tried to set dropbox to English. After the program restarted, the app was in English, but the menu of the dropbox folder was still in Chinese. And the content of this menu cannot be searched in the registry.
- Nancy
Can we open a ticket for you then and investigate further? It’ll be helpful to have account visibility to troubleshoot this.
