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Forum Discussion
fftempest
3 years agoExplorer | Level 3
Clicking on dropbox system tray icon does nothing.
I have windows 11 and some time within the last month or two I am unable to get the system tray icon to do anything. If I hover my mouse over the icon it shows the version and that I'm "up to date"....
- 3 years ago
My Win11 updated last night. The package name is:
Cumulative Update for Windows 11 Insider Preview (10.0.22623.1020) (KB5020035)
The left or right click can show the dropbox main window right now, but it's not attached to the system tray. It pops up on the top left corner. ≡(▔﹏▔)≡
Whatever, it works at least. ( •̀ ω •́ )✧
Megan
Dropbox Staff
Hi gostnort, welcome t o our Community!
Have you also tried rebooting your device? If I were you, I'd also try an advanced re-install.
Let me know of the results!
gostnort
3 years agoHelpful | Level 5
The tutorial doesn't mention how to close the App without system tray responding. I turn it off in the Task Manager.
Items in the register and folders that are mentioned in the article do not exist, after uninstalling, but I found a folder in the location.
After uninstalling, I reboot my PC indeed.
Everything is deleted. Re-install. Nothing changed. The problem is still. 😅
BTW, I just want to close Dropbox easier than task manager, when I have thousands of files come and forth.
- blotti3 years agoExplorer | Level 3
Hi, i have the same problem. I have tried without any success :
- reinstall
- advanced reinstall
- reboot after reinstall
Windows 11 22H2 Build 22623.891
Dropbox client 162.3.5408
- Megan3 years agoDropbox Staff
Hey guys, I hope you're doing well!
Would it be okay for me to reach out via email, in order to have a closer look into this?
Let me know!
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